We aim to deliver your items within 3-5 working days of your purchase for small items and 10-15 days for furniture items.
It is the customer's responsibility to ensure the delivery address is correct. If delivery is delayed beyond our control then we will be in touch with you to arrange another delivery option.
Our standard delivery rate is £5.99. Alternatively, you can collect your order from our showroom Mimosa Interiors, 12 High street, Sunninghill Ascot SL5 9NE.
We provide as clear pictures and as possible with a product description but we understand sometimes you need to return an item.
You will be required to pay for the shipping cost unless the item is faulty.
Returned items must be in their original packaging, in an unusable and re-saleable condition. Please contact us with your order number and details about the product you would like to return, then package the item safely and post it back to us within 14 days of receipt to the below address:
12 High street, Sunninghill Ascot SL5 9NE.
Make sure you obtain Proof of Postage as we are not responsible for items that are lost in transit or damaged on their way back to us.
Or, alternatively, you can return your items to the showroom.
Please kindly note bespoke items, fabric, and wallcovering are non-returnable.
We don't accept cushions and throws return due to hygienic reasons.
We will process your refund back within 14 days of it being returned